Amenities & Services

Food & Beverages

Food and beverage stands are located throughout the event, with roaming vendors carrying water, snacks, and other beverages. Vegan and vegetarian options will be available. Cash, credit, debit, Samsung Pay, Apple Pay, and Android Pay will be accepted.

Alcohol

Bars located throughout the festival will serve beer and liquor. Service hours may be limited. You must be 21+ to consume alcohol (ID required).

Water Refill Stations

Stay hydrated! Fill up your Insomniac bottle (get your very own at our merch booth), hydration pack, or any empty beverage container (purchased inside the festival) at our free hydration stations. Look for the water droplet symbol on a festival map to find the nearest station.

Merchandise

The Insomniac Shop will have multiple merch booths on-site. Come by to check out the brand-new Escape apparel collection, as well as artist collections for the event. We will have a variety of T-shirts, jackets, backpacks, sweatshirts, water bottles, accessories, and more. Don’t forget to visit us online.

Lost & Found

Lost & Found services will be available inside the venue during show hours. After the festival is over, all phones, wallets, IDs, passports, credit cards, prescription glasses, and tech items (such as cameras or portable chargers) will be held at an off-site location. In-person inquiries at Insomniac HQ will not be accepted under any circumstances.

Remaining items are currently in transit to the post-show location.

Use the tool below to find your lost item:

Battery Charging Stations

Don’t risk losing track of your friends or missing the perfect photo op! Keep your phone powered up at our battery charging stations. Check the festival map for locations.

Lockers

Store your stuff securely and keep your cell phone powered up! Lockers allow you unlimited in-and-out access throughout both days, and each one features a universal cell phone charger. Learn more about lockers.

General Store

The Insomniac General Store is stocked with items you may have forgotten at home. From flip-flops to eye drops and ring pops—these are just a few of our favorite things from our shops.

Info Booths

Info booths will be stationed throughout the venue, staffed with knowledgeable Customer Experience team members who are ready to help you with whatever you need.

Cash Exchange

Escape Halloween is a cashless event. Credit, debit, Samsung Pay, Apple Pay, and Android Pay will be accepted. Cash can be exchanged onsite for a prepaid card to use with our merchants.